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Refund Policy

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effective Date: 07/14/2025

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at whisk’d matcha, we take pride in providing high-quality matcha and thoughtfully curated products. cecause of the nature of our products, all sales are final and we do not accept returns or exchanges.

we understand that questions or concerns may come up with your order, and we’re always happy to help. if you have any questions or concerns about your purchase, please reach out to us at support@whiskdmatcha.com. when contacting us, please include your order number and a brief description of your question or concern so we can assist you as quickly as possible.

please note that we are unable to accept returns or exchanges due to taste preferences, change of mind, or buyer’s remorse.

thank you for understanding and for supporting whisk’d matcha. we’re so grateful to have you here.

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