privacy policy

Welcome to Whisk'd Matcha ("we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website, WhiskdMatcha.com (the “Site”). This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our Site.

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Effective Date: 07/14/2025

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1. Information We Collect

When you use our Site, we may collect the following:

a. Personal Information

• Full Name

• Email Address

• Shipping & Billing Address

• Phone Number

• Payment Details (processed securely through third-party providers)

b. Non-Personal Information

• IP Address

• Browser Type and Device Information

• Pages Visited and Time Spent

• Referring Website URLs

We may use cookies and similar technologies to collect this data (see Section 6).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order or account

• Send promotional emails (if you opt in)

• Improve our website and customer experience

• Prevent fraud and ensure site security

• Comply with legal requirements

3. How We Share Your Information

We do not sell your personal information. However, we may share data with:

• Service Providers: Payment processors, shipping carriers, and other partners who help run our business

• Legal Authorities: When required to comply with applicable laws or regulations

• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We take your privacy seriously. We use SSL encryption and partner with secure payment providers to protect your information. However, please note that no online platform can guarantee 100% security.

5. Your Rights and Choices

You may:

• Access, correct, or delete your personal information

• Opt out of marketing emails anytime (via the unsubscribe link)

• Request data deletion (subject to legal obligations)

To make any of these requests, email us at info@whiskdmatcha.com

6. Cookies and Tracking

We use cookies to:

• Remember your preferences

• Improve site performance

• Analyze traffic and user behavior

You can control cookie settings in your browser. Disabling cookies may affect how our Site functions.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for their privacy practices. Please review their policies if you visit them.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from anyone under this age.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Whisk'd Matcha

Email: info@WhiskdMatcha.com